Customer Details

Details entered when a new Customer registers.
Attention! Based on the law, XPATIT does not collect personal data from children under the age of 16. Therefore, for the registration of a new customer on our website, the visitor by accepting the terms of use of our website, solemnly declares that he/she is at least 16 years old.
When a new Customer registers on Xpatit’s online store, as required for placing an order online, the following registration details are necessary:
Full Name, Address, Zip Code, City-District, Country, Phone, Fax, Email Address and for business customers Company Name, VAT ID, Public Fiscal Service and Profession.
The above details are necessary for your order to be processed by our online store, and are always available solely for handling a Customer’s order.

Use of customer details.

The online store may only collect the personal information of Customers who:
a. have either placed an order at the online store; or
b. have registered through the online store website.
Collecting personal information is necessary for supporting transactions made through the website, including shipment delivery and special features, such as order history, address list, etc.
Xpatit shall not share any Customer’s email address or other personal information for marketing purposes without the User’s consent. We may take full advantage of a User’s personal information to create personal content, services and advertisements related to our website.

XPATIT S.A. would like to inform you that when you visit our website www.xpatit.gr or shop through our online store, you have to provide certain personal information, which will be automatically processed and integrated into automated records, previously notified to the relevant Authority and officially controlled by XPATIT. The management and protection of your personal data is subject to the terms hereof and to the relevant provisions of Greek Law (Law 2472/1997 on the protection of individuals with regard to the processing of personal data by competent authorities for the purposes of prevention and for the free movement of such data, as supplemented by the decisions of the Chairman of the Commission for the Protection of Personal Data, the Presidential Decrees 207/1998 and 79/2000 and article 8 of Law 2819/2000) and European Law (Directives 95/46/EC and 97/66/EC), which has now been enriched and refined in the light of the new provisions of the General Data Protection Regulation (GDPR) and Directive (EU) 2016/680). This section is a Data Protection agreement covering the requirements on the collection and management of your personal information when using the XPATIT services and when visiting our website www.xpatit.gr. These terms are set out considering both the rapid development and growth of technology, especially the Internet, and the relevant applicable – yet not fully developed – regulatory framework. In any case, XPATIT reserves the right to amend these terms on data protection, upon notification through our website www.xpatit.gr, always in line with current or future applicable laws. Given the nature and volume of the Internet, under any circumstances, including in case of negligence, it is hereby agreed that XPATIT shall bear no responsibility for any type of damage you may suffer from using the pages, services, options and contents of www.xpatit.gr on your own initiative and being aware of these terms. If you do not agree with these terms on data protection, as provided herein, do not use the services provided by XPATIT.

The collection and automated processing of personal information helps us record your contractual relationship with XPATIT, monitor, improve and adapt to specific preferences and choices in terms of products and services, and send you administrative, technology, organizational and/or commercial information on XPATIT products and services, either by electronic or traditional means.

If it comes to our understanding that a child's personal data (under 16 years of age) was accidentally collected, we will delete these data immediately without any delay.

Any time following your XPATIT registration, you may access those records, and correct, delete and raise objections to the processing of your personal information. Besides, your consent may be revoked at any time. For this reason, you may send your request in writing to XPATIT (26th km Marathonos Ave., 19009 Rafina Attica) or by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

XPATIT has developed legitimate measures to protect its systems and files. Furthermore, XPATIT assures the confidentiality of your personal information, but XPATIT may disclose any personal or other information we possess or have access to through our systems to the relevant public authorities, where required by any applicable provision of the law.

You guarantee and take responsibility for the accuracy, validity and authenticity of the personal information you provide when registering on XPATIT’s website www.xpatit.gr.

XPATIT users and anyone registering through www.xpatit.gr may choose whether they wish to subscribe to the company’s newsletter and receive news on the launching of new products and any other deals, payment arrangements etc., through promotion-information mail at their postal or email address. XPATIT shall not misuse the above service. Moreover, users may stop receiving promotion mail or unsubscribe from the newsletter mailing list at any time.

Cookies
Cookies are small text files that contain alphanumeric characters. They are sent from the websites to the visitor's computer and stored locally on his computer without harming the hardware, software or other computer files. They are used on websites to provide service based on the personalization and preferences of the individual visitor of a website, to facilitate each visitor so that the services provided on the website function properly and without malfunctions, to assist the storage of multiple choices of the user and the recognition of frequent users and generally to facilitate the access of users to the website. Modern websites usually use session cookies.

There are several types of cookies that can be summarized as follows:
• Necessary Cookies. One of the most basic types of cookies which are used to store products in the shopping cart, add products to Wish Lists, manage online payments, and therefore relate to the functionality of a Website. Without their existence, the proper functioning of the e-shop is directly affected as some basic e-commerce functions are under-performing.
• Functionality cookies. These cookies memorize the (related to the website) preferences of the user. Thus, we are able to show you products that the user has recently viewed or even products related to those that the user has previously visited and is interested in.
• Performance cookies. These cookies collect information about how our website is used by the public. They let us know which pages are mostly visited, they record any operation problems during navigation, etc. Performance cookies do not collect information which identifies the visitor (they are anonymous) as they relate to our statistical information on all visitors. They are used only for the purposes of developing and improving the operation of the website www.xpatit.gr
• Advertising Cookies. These cookies are used to allow the user to see advertisements related to his/her interests in order to achieve targeted viewing and to reduce unwanted and meaningless advertising material. Additionally, they help the drawing of statistics to measure the effectiveness of the advertisement.
• Cookies Analytics. These cookies are relevant to the Functionality cookies and help in the evaluation of the effectiveness of the various features of the website so that the navigation experience of the user is improved.

In XPATIT we use session cookies while you browse our website which are necessary for the correct and proper operation of the website www.xpatit.gr.

All visitors, given that they make the necessary settings of the web browser which they use for their Internet navigation, have the opportunity to be informed each time about receiving a cookie and to decide whether or not they want to receive it after assessing any benefits and/or the related “consequences” of its receipt.

Third-party suppliers, such as Google or Facebook, etc. may display our company's advertisements on both their websites and other contract websites.

In addition, Google may use Cookies from which it derives information from previous visits of the user to webpages in order to display and optimize advertisements based on the user's interests. Xpatit may use the information from a previous user's visit for remarketing.

If the user, for any reason, wants to be excluded from such use of cookies, he may request it at any time at the relevant Google link here.

Xpatit maintains the ability to use Google Analytics features for visitors online conduct on its website for the purpose of remarketing, display reports of Google display network, etc., and display of specific advertisements for products and services related to the visitor's preferences.

If a visitor wishes to be excluded from the advertising procedure of processing of his/her Internet preferences (Google Ads, Google Analytics), he can set his/her options at the relevant Google link Ad Settings.

In detail at the link available opt-out options the visitor may choose from which Google Analytics process exactly he wants to be excluded.

The Xpatit website operates and complies with the Google AdWords Interest-Based Advertising Policy, but also with the limitations for sensitive categories. It uses cookies for remarketing and interactive marketing based on information derived from the visitors' browsing. The reason Xpatit operates on the basis of the above is to offer better online services to its clientele. Cookies like the one of Google Analytics are used by Xpatit and Google to display relevant ads to visitors as a result of their browsing on the Xpatit website.

Xpatit reserves the right to modify or revise this Cookie policy at any time. Any changes to the Cookies policy apply as soon as the revised Cookies policy is published on our website.

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