UCM RemoteConnect
Empower your team to confidently work from anywhere while keeping your business secure.
Securely Collaborate with UCM RemoteConnect
• Centralized, cloud setup & management for your UCM6300 series devices.
• Automatic NAT traversal ensure secure remoteconnections.
• Active network security protection and monitoring.
• Provides a failover mechanism to protect from network outages.
Easy Remote Management
UCMRC allows you to manage your UCM6300 series devices remotely and centrally. It makes adding new UCMs or SIP endpoints quick and easy, allows you to cluster UCMs together, provides cloud storage and more.
Powerful Network Security
UCMRC provides always-on, automatic NAT firewall traversal to ensure secure connections by users outside of your network. It offers active security protection, monitoring, alarms, troubleshooting and more to ensure your network is always secure.
Communicate From Anywhere
UCM RemoteConnect allows your team to communicate seamlessly by securing connection bertween the UCM6300 series, the Wave app and Grandstream SIP endpoints - no matter if users are in the office, working from home or travelling.
Cloud IM Services
The Cloud IM feature built-in to UCMRC allows you to sync-together UCM6300 series devices in any location, enabling businesses to build one network that can be utilized across all locations and accessed remotely.
An Abundance of Collaboration Features
UCMRC, Wave and the UCM6300 series combine to offer hundreds of state-of-the-art collaboration features to help your business be more productive than ever before. This includes voice/video meetings and calls, chat and IM, presence, file sharing, meeting assist, calendars, voicemail and more. See More Details Here
Secure Integration and Expansion
Wave can be integrated with a wide variety of services and applications, including popular CRM platforms, WebRTC and SIP trunks, and more. Wave also provides an SDK that allows it to be integrated with many other third-party apps and services.
Customize for Your Business
UCM RemoteConnect allows you to customize your account for your specific business, including custom domain names, logos, contacts and much more.
Plans Compared | |||||
UCM Remote Connect | Basic | Plus | Pro | Business |
Enterprise
|
Automated NAT Firewall Traversal |
✓ |
✓ |
✓ |
✓ |
✓ |
Remote Provision and Manage Endpoint Devices |
✓ |
✓ |
✓ |
✓ |
✓ |
Remote Admin with Limited |
✓ |
✓ |
✓ |
✓ |
✓ |
Comprehensive Remote Admin |
✗ |
✓ |
✓ |
✓ |
✓ |
Advanced Remote Admin |
✗ |
✗ |
✗ |
✓ |
✓ |
Cloud Storage For Data Backup/Recording/etc. |
✗ |
✓ |
✓ |
✓ |
✓ |
Online Customer Service |
✗ |
✓ |
✓ |
✓ |
✓ |
Custom Third-Level Domain Name |
✗ |
✓ |
✓ |
✓ |
✓ |
Custom Top-Level Domain (FQDN) |
✗ |
✗ |
✗ |
✓ |
✓ |
Custom Logo in Web UI, Wave, Reports, Alerts |
✗ |
✗ |
✗ |
✓ |
✓ |
Cloud IM Service |
✗ |
✗ |
✗ |
✗ |
✓ |
UC & Collaboration | |||||
Remote Work |
✓ |
✓ |
✓ |
✓ |
✓ |
License-Free Soft Phone ("Wave") |
✓ |
✓ |
✓ |
✓ |
✓ |
Meeting Assist |
✓ |
✓ |
✓ |
✓ |
✓ |
Audio/Video Meetings |
✓ |
✓ |
✓ |
✓ |
✓ |
Schedule Onsite Meeting Room |
✓ |
✓ |
✓ |
✓ |
✓ |
Poll and Survey |
✓ |
✓ |
✓ |
✓ |
✓ |
Various Software/Hardware Clients |
✓ |
✓ |
✓ |
✓ |
✓ |
Voice mail and voice messages |
✓ |
✓ |
✓ |
✓ |
✓ |
Personalization & Enterprises |
✓ |
✓ |
✓ |
✓ |
✓ |
Personal Contacts |
✗ |
✓ |
✓ |
✓ |
✓ |
Instant Messaging | |||||
Cross-client synchronization |
✓ |
✓ |
✓ |
✓ |
✓ |
Multiple chat messages |
✗ |
✗ |
✗ |
✗ |
✗ |
File Shares and Storages |
✓ |
✓ |
✓ |
✓ |
✓ |
Rich text chat mode and Rich chat operations |
✓ |
✓ |
✓ |
✓ |
✓ |
Show typing status and Read Reply |
✓ |
✓ |
✓ |
✓ |
✓ |
Search chat history |
✓ |
✓ |
✓ |
✓ |
✓ |
Group chat and meeting |
✓ |
✓ |
✓ |
✓ |
✓ |
Synchronize group chat records to meeting |
✓ |
✓ |
✓ |
✓ |
✓ |
Automatic input error correction |
✓ |
✓ |
✓ |
✓ |
✓ |
Cluster and Cloud |
✓ |
✓ |
✓ |
✓ |
✓ |
End-to-End Encryption Chat |
✗ |
✓ |
✓ |
✓ |
✓ |
Core PBX Features | |||||
Basic Core Features |
✓ |
✓ |
✓ |
✓ |
✓ |
Custom IVR |
✓ |
✓ |
✓ |
✓ |
✓ |
Voice mail |
✓ |
✓ |
✓ |
✓ |
✓ |
Easy Call Flip |
✓ |
✓ |
✓ |
✓ |
✓ |
Operator Panel |
✓ |
✓ |
✓ |
✓ |
✓ |
Call Queue and QueueMetrics |
✓ |
✓ |
✓ |
✓ |
✓ |
Standard IPC and GDS integrate |
✓ |
✓ |
✓ |
✓ |
✓ |
Trunk |
✓ |
✓ |
✓ |
✓ |
✓ |
PBX Administration | |||||
Manage and monitor |
✓ |
✓ |
✓ |
✓ |
✓ |
Network security protection |
✓ |
✓ |
✓ |
✓ |
✓ |
Diagnosis |
✓ |
✓ |
✓ |
✓ |
✓ |
Provisions |
✓ |
✓ |
✓ |
✓ |
✓ |
Managing Wave Applications for Extensions |
✓ |
✓ |
✓ |
✓ |
✓ |
High Availability (Hot Standby) |
✗ |
✓ |
✓ |
✓ |
✓ |
Local Backup |
✓ |
✓ |
✓ |
✓ |
✓ |
Rich API and Integration | |||||
Phone Call control with Team certified headset |
✓ |
✓ |
✓ |
✓ |
✓ |
Rich HTTPS API to manage UCM System |
✓ |
✓ |
✓ |
✓ |
✓ |
AMI API to manage UCM System |
✓ |
✓ |
✓ |
✓ |
✓ |
IP Camera integration with SIP or RTSP |
✓ |
✓ |
✓ |
✓ |
✓ |
PMS Integration |
✓ |
✓ |
✓ |
✓ |
✓ |
GDS integration |
✓ |
✓ |
✓ |
✓ |
✓ |
GXW gateway integration |
✓ |
✓ |
✓ |
✓ |
✓ |
HT integration |
✓ |
✓ |
✓ |
✓ |
✓ |
Microsoft Teams Integration (Using TeamMate) |
✓ |
✓ |
✓ |
✓ |
✓ |
One Click to Dial (Chrome Extension) |
✓ |
✓ |
✓ |
✓ |
✓ |
CTI mode to control GXP/GRP/GXV Phone |
✓ |
✓ |
✓ |
✓ |
✓ |
Application Store to expand your business |
✗ |
✓ |
✓ |
✓ |
✓ |
Various CRM integrate Add-ins |
✗ |
✓ |
✓ |
✓ |
✓ |
Full Integrate API and 3rd Party Add-ins |
✗ |
✓ |
✓ |
✓ |
✓ |
Communication and Collaboration SDK |
✗ |
✗ |
✗ |
✓ |
✓ |
UCMRC Business Plan
|
|
Max 200 Registered Remote Users/Devices | ✓ |
Max 32 Concurrent Remote Voice/Video Calls/Meetings | ✓ |
Unlimited Calls/Meetings | ✓ |
5 GB Cloud Storage | ✓ |
Wave app for mobile, desktop and web | ✓ |
Advanced Remote Admin | ✓ |
Automated NAT Firewall Traversal | ✓ |
System & Device Security, Real-Time Monitoring & Alerts | ✓ |
Call Quality Stats, Analysis & Reports | ✓ |
API & SDK to support 3rd Party Add-ons | ✓ |
WebRTC Trunk Integration | ✓ |
Custom Logo and TOP-Level domain(FQDN) for your company | ✓ |